If you’re like me, you may have stumbled across a young startup, Done, while researching ADHD treatment options online. And if you browse Instagram, you have most definitely seen some of their ads following you around. I couldn’t help but ask, “who are these guys, and is Done legit?” Can a tech company with fancy branding really deliver value to folks who need genuine ADHD treatment?
So that’s why I’ve written this review — to dig deep into Done ADHD, and see if they’re the real deal. Read on and see how Done compares with the traditional ways of treating ADHD and with other online ADHD treatment companies out there.
We’ll also compare Done with Hello Ahead, another telemedicine company that offers at-home ADHD diagnosis and treatment.
Done ADHD, a tech company at heart, specializes in personalized medication management. Through embracing telemedicine, they hook you up with their team of psychiatrists who will diagnose your symptoms and craft a long-term treatment plan to help you tackle your ADHD head-on. They’ll walk you through what, exactly, it is that you’re feeling, what actions you can take to feel well again, prescribe medications as necessary, and adjust dosages over the long-term. And if stimulant-based, ADHD medications aren’t right for you, they’ll teach you about the natural supplements and therapies that can help you recover focus and memory in your life.
How does Done ADHD work?
Fill out a quick, one minute assessment.
If ADHD seems likely, you’ll book an assessment with your doctor, as early as the same-week. At this time you’ll put $20 down, and the remaining $179 will be charged two days before your appointment.
Normally, you decide whether you’d like to do your appointment online or in-person. But due to COVID-19, all appointments are virtual.
Fill out a quick medical history questionnaire.
Meet with your doctor, who will make a diagnosis. During this visit, you’ll go over your symptoms, dig into any areas of concern and any risks involving in taking medication, safety measures, and next steps. Together, you’ll review your treatment plan and medication options. Finally, your doctor will help you set goals and the game plan for follow-ups.
DONE! Get your treatment, including any medication that may be helpful, delivered straight to your door (if applicable).
What treatments does Done offer?
Since ADHD medications are not a one-size-fits-all solution, Done will work with you to find the one that is right for you. Prescription medication is the most effective treatment for ADHD, but it’s not for everyone.
While they don’t publicize the specific prescriptions on their website, it’s fair to guess that they prescribe some of the more commonly-prescribed medications, like Adderall and Vyvanse, when it makes sense to. An example of when it wouldn’t make sense to pursue prescription options is if you’re susceptible to heart problems or addiction.
In a recent blog post, Done states, “Stimulants are the most commonly used treatment for ADHD and have proved to be incredibly helpful for some people, there are other options.”
They go on to write about non-stimulants, like Wellbutrin and Strattera, as being effective treatments for ADHD.
And for folks who would rather steer clear of medications altogether, Done can help you confront your ADHD through diet, vitamin supplementation, and mindfulness exercises. They also offer patients more holistic treatment approaches when medications don’t make sense, which is a great, unique offering.
Can you use insurance to pay for Done?
Yes and no.
If you have insurance, you can use that to pay for any medication you might be prescribed by your doctor. Without insurance, prescriptions will usually run you $40-70, but with it, you’re looking at just the copay of around $20. Your copay will be the same as it would at any other pharmacy.
You can’t use insurance to pay for Done ADHD itself — so no doctor visits or membership costs.
By default, your pharmacy will be set to Pharmblue, who Done partners with to send your prescriptions straight to your door.
How much does Done ADHD cost?
With Done, you’re looking at an initial $199 to start, and $59/mo membership thereafter.
This includes consultation and diagnosis, personalized treatment plan, free delivery of treatment, and continuous care.
This does not include the copay for your prescriptions.
As an example, a typical prescription of one month’s worth of generic Adderall would run you about $25 from most major pharmacies, based off GoodRx data. So, about $85/mo for a life-changing treatment. Not cheap, but as anyone who’s been through it knows, it’s worth it.
It’s worth mentioning that Done isn’t the only company embracing telemedicine as a means for treating ADHD. We recently reviewed Hello Ahead, a competitor to Done. Check out how Done and Hello Ahead compare (and if you’d like to dive even deeper, check out “Review: Hello Ahead for ADHD Meds Online.”
Ahead ends up cheaper than Done, since they don’t wrap you into the whole “monthly subscription fee,” but take a look at their unique features and decide which is best for you.
What does the Done ADHD membership include?
For $59/mo, a Done membership will get you:
Continuous care by your doctor for any questions or concerns with your treatment. This means unlimited messaging with your care team, regular checkups on how you’re doing and how your treatment plan is progressing, how you’re feeling about any medication, etc.
Ability to request a refill for your treatment each month. Note that even if you are prescribed a medication by Done, you will only be able to request refills if you have an active membership.
Free delivery for medication.
Referrals. If you ever feel like you need additional help that’s outside Done’s scope of support (like therapy or more involved psychiatry), Done will help coordinate that for you. Everything is fully HIPAA compliant so they can share up-to-date health history with therapists.
A health dashboard, where you can constantly track symptoms, how you’re feeling and how treatment is progressing. This is also where you can chat with your care team.
Does Done ADHD operate in my state?
Done ADHD’s operations are limited to the states in which they have licensed doctors, and where they’re legally able to ship controlled medications to patients’ homes. Currently, they support patients in the following states:
- New Jersey
- New Mexico
- New York*
- North Carolina
*In California and New York, Done is able to ship medications to your door. In other states, you’ll provide them with a nearby pharmacy from which you’ll pick your prescriptions up in-person.
Since this list is continually growing, you can check the most up-to-date list here.
Frequently Asked Questions (FAQs)
❓ Is Done ADHD legit?
Yep! At the risk of over-simplifying things, Done is a tech company that connects you with leading psychiatrists. You connect with them virtually, over video and email, to walk through the same processes as you would in-person. They’re able to walk through all the same diagnostic and treatment procedures as you normally would, as well as receive the exact same prescription medication. The only real difference is: it’s more convenient and often less expensive for you.
❓ Do I need a previous ADHD diagnosis to seek help from Done?
Nope! New patients will have no issues transitioning into Done. But patients who have previously been diagnosed with ADHD and//or been prescribed medication may also get a bit of a “fast track.”
❓ How old do I have to be to use Done ADHD?
❓ If I use Done, am I guaranteed to receive a prescription medication, like Adderall?
No. Think about it: legally, no doctor or service out there could ever guarantee a controlled substance to a patient, even if he or she is diagnosed with ADHD. Some people are hypersensitive to stimulants, some have addiction problems, and as unfortunate as it is, some folks out there could be trying to use Done’s services specifically in an attempt to gain access to drugs like Adderall, a Schedule I controlled drug. So no, you’re not guaranteed to be prescribed Adderall.
With that being said, drugs like Adderall are widely touted as the most effective for treating ADHD, which is something at the forefront of doctors’ minds when they’re crafting your treatment plan.
❓ Does Done ADHD treat any other conditions?
Yep! Done also treats depression, anxiety, and PTSD. And as is the case with Ahead, You may be referred to a different psychiatrist if you deal with conditions like bipolar, schizophrenia, and addiction.
Is Done ADHD legit? What sets it apart from traditional psychiatry?
Free prescription refills and delivery.
Text reminders let you know when it’s time to refill your prescription. In some cases, refills are automatic. But when your doctor needs to check in with you on dosage, you may need a quick email checkup before your prescription is automatically refilled. But still, it’s way easier doing that virtually than in-person.
Availability of appointment booking. Done can fit you in as soon as same-week. If you’re going to a traditional physician or psychiatrist, it’s not uncommon for the soonest available appointment to be weeks or months out. Not to mention how convenient telehealth appointments are!
Efficient online appointment booking and the ability to request a prescription refill with the click of a button.
Flexible, continuous care over email or video. How many times have you had to opportunity to chat with a doctor outside your scheduled appointment?
Done ADHD Reviews: What’s the internet saying?
Done boasts a bunch of positive reviews on their website. But are they legit? It’s always hard to tell. So I took to third party sites like Reddit, Trustpilot, Facebook, and even scrolled through some Instagram posts to get a real pulse.
One thing you’ll notice, if you look on Facebook and Instagram, is a select few group of people who are strongly against companies like Done. Without digging too far into Done’s business, they decide that any company willing to diagnose and treat ADHD with proven medications online is a bad company. After putting the research in, I’m comfortable saying that not only are they internet trolls, but they’re wrong.
Done is delivering legitimate treatment to patients in need.
One word of caution ❗ If you scroll through comments on Done’s Instagram and Facebook posts, there’s a chance you’ll stumble across some irate people out there that all share one thing in common: they strongly disagree with Done’s advertising. When some people see Done’s ads, they get the impression that their team is handing out Adderall to people like candy on Halloween. And the truth is, that’s not the case. In my research I found plenty of instances where people weren’t prescribed controlled substances, for one reason or another. So Done, if you’re reading this, you might consider toning down the controversial marketing. 🙂
Is Done ADHD worth it?
If you’re an adult who knows or suspects you have ADHD, Done is a great way to get the help you need. $199 down and a $59/mo membership almost certainly scares some people off, but when you take into account the costs of traditional psychiatry and the convenience and ease of using a company like Done, the decision becomes a lot easier. It truly is the easiest, fastest way of getting in touch with a professional who can help you tackle your ADHD head-on.
Its monthly subscription does make it more expensive than competitor Ahead in the long-term, but that covers medication management sessions. Remember: these are when you and your physician discuss dosage and symptoms, so if that’s something that you’d like to do every month, this may be worth it to you.
Another thing we like about Done is that they don’t push prescription medications down their patients throats. (Hopefully no companies do…) While Done does offer controlled substances, like Adderall, they also offer educate folks about useful non-stimulants, supplements, and therapeutic exercises like mindfulness.
All-in-all, we recommend Done ADHD to anyone who’s looking for improved focus and attention so they can get back to living their lives. Confronting ADHD is no easy road, even with the help of a tech company as convenient as Done, but we sure do think they make things a whole lot easier.